24/7

Customer Support

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About Us

We Care About Your Money And Safety.

To support individuals affected by crypto-related incidents by providing guidance, education, and secure tools that help them navigate recovery options responsibly. We aim to empower users with knowledge, protect them from further risks, and connect them with legitimate pathways for reporting and resolving issues.

To create a safer digital ecosystem where everyone can engage in crypto confidently, with access to trusted information, preventive security resources, and transparent support when challenges occur.

To reduce crypto-related harm by offering clear security education, safe recovery guidance, and proactive protection tools—helping users safeguard their assets, avoid scams, and take informed steps when incidents happen.

The Added Value of Working with Blockfix

We make your life comfortable with our services.

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Quick Processing

Credit card companies impose strict deadlines for submitting chargeback requests. But they can depend on a number of factors. We know what they are and we’ll make sure that you won’t miss them.

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We'll Tell You the Truth Upfront

If your case does not meet the criteria for a chargeback, we’ll tell you up-front. And if there is a more appropriate or affordable solution available, we’ll tell you what it is beforehand.

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Cardholders Have Rights

Visa,® Mastercard® and all other card companies provide consumers with the right to dispute charges. We will explain to you what they are and how to make use of them so that you have the best possible chance of getting your money back.

How it works

It's easy to join with Us

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Open an Account

To be an account holder you have to open an account first.

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Verification

After registration you need to verify your Email.

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Case Review

We will review and get back to you

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Get Service

Now you can get any of our services as our registered account-holder

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